CUSTOMER SERVICE

A professional and certified customer service ready to meet every client’s request

The after sales service, certified UNI EN ISO 9001: 2008, is a distinctive feature of our offer and represents a high added value compared to our competitors.We design and build our systems to ensure long lasting operations, and work with our customers in managing their own UV system for the entire life cycle of the product, striving daily to provide superior customer care service.

Upon delivery, our team of highly qualified technicians are available for installation, start-up and personnel management training.A fleet of dedicated vehicles, equipped for each type of activity, an internal department dedicated  to after-sales service, and a 24/7 emergency service are all available for trouble-shooting in a timely and effective manner.

Our systems are designed so that most ordinary maintenance operations can be performed directly by the customer; this is why our service department ensures prompt delivery of any original spare parts required. For more complex operations, our specialised technical teams are available for direct maintenance, cleaning, repair or check-ups.